Rules! Who needs 'em, amirite? Me. I do. I like rules. Life is difficult enough without some guidance about what to do and what not to do. There's a caveat, however.
I worked in the dorm snack shop during college. I knew that if I ensured all the money was facing the same direction in the drawer, it would be easier to count at the end of the night. I was diligent about arranging the money and won praise for my efforts (not much is expected of a freshman). Then, one night, we got slammed. I was ringing non-stop and just shoved money into the drawer as fast as I could. During a lull, my manager looked at my drawer and chastised me because the money wasn't in the same direction. Consequently, it never was again. My manager had a hissy fit every night, and I had to stay longer because I had to arrange all the money at once during closing. It was worth it. Non, je ne regrette rien!
See, I like rules and will gladly follow them until someone tells me I need to follow them. I guess I'm a (passive aggressive) rebel that way!
I'm not a cashier anymore. At least, I don't think so ("Okay. You ordered a large Blended Learning Smoothie with ILT, online modules, coaching and an engagement boost. Will that be all? We have some delicious blueberries."). But there are still rules that I don't break, only this time, I made them.
Here are my basic, bare minimum, Top 10 Rules for creating training materials.
I realize that I did not explain why I believe these things. I learned everything I know from reading The Non-Designer's Design Book, Microsoft Manual of Style, and other books and classes along the way.
Feel free to ask me why in the comments. Why do I ban underlining? What did it ever do to me? Underlining knows what it did! I'd love to tell you in excruciating detail.
I'm forgetting something. Oh, right. The course should be well-designed and effective. That's a rule too, but everyone knows you can't go up to 11.
What are your golden rules?
Hadiya Nuriddin is the CEO of Focus Learning Solutions and the founder of Fresh Eye Reviews.
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